When your physician notifies us that you are scheduled to come to USC Norris Cancer Hospital, our registration representative will begin the pre-registration process by obtaining your demographic and insurance information from your physician’s office or, if it’s not available, directly from you.
We will then contact your insurance company regarding insurance benefits. We also encourage you to contact your insurance carrier in advance to clarify your health-care benefits and to arrange for any needed pre-authorization prior to your admission. A list of insurance companies accepted at USC Norris is available here.
After talking with your insurance carrier, our registration representative will let you know what documents you need to bring. Please make sure to prepare your family and referring physician contact information to help our specialists work effectively with your physician regarding your treatment and care.
Your physician may request routine tests to be completed prior to admission. Our staff will contact you to arrange appointments to have these tests performed on an outpatient basis.
Please remember to make arrangements for transportation for your discharge.
Cancer treatments can be lengthy and costly. We will assist you with your insurance and in finding other sources of financial support. For more information on estimating your treatment cost and insurance coverage, please call (800) USC-CARE (800-872-2273) and ask to speak with one of our financial representatives.
In addition, you may be requested to make a deposit based upon the estimated cost of services and your insurance benefits such as deductibles and co-pay. If you anticipate difficulty in paying your bill promptly, please advise the registration representative before admission to assist you in making satisfactory arrangements. For your convenience, the hospital accepts personal checks and all major credit cards, as well as cash and money orders.