Excellence in patient care and safety is a critical part of our daily mission. Every member of our care team is committed to providing the highest standards of care, so our patients can have faster and easier recoveries.
We not only work with public reporting agencies to monitor our performance, but we conduct detailed ongoing internal evaluations to ensure the highest level of patient safety and satisfaction.
We are proud of the industry and consumer awards we have received for providing the best care available for our patients.
If you have any concerns about patient safety or quality of care, you are encouraged to discuss these with your health-care provider. For immediate attention, please call (800) USC-CARE (800-872-2273) and ask for the Patient Experience office.
USC Norris Cancer Hospital is accredited by the Joint Commission. That organization is also a resource for concerns about patient safety and quality of care. The contact information is:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181